Contact Form Clarification Text

As Tema İş Makinaları Servis Ltd. Şti., we place great importance on the protection and security of your personal data. For this reason, in our capacity as Data Controller, we would like to inform you about the collection methods, processing purposes, legal grounds for processing, and your rights concerning your personal data, in accordance with the Law on the Protection of Personal Data No. 6698 and other relevant legislation, which are designed to protect fundamental rights and freedoms, particularly the privacy of private life.

Additionally, within the scope of the KVKK (Personal Data Protection Law), personal data refers to any information relating to an identified or identifiable natural person (“Personal Data”).

Identity of the Data Controller

Company Name/Title : Tema İş Makinaları Servis Ltd. Şti.

Tax No : Ostim Tax Office, 8370030462

Address : Ahievran Cad. No:99 Ostim, Yenimahalle/ANKARA, Turkey

Phone : +90 (530) 392 32 05

E-Mail : tema@temaservis.com

Website : https://temaservis.com

Personal Data Processed:

If you fill out this form, the following information is collected.

Name-Surname,
Phone number,
E-Mail address,
Your Comment/Question/Message
Method of Collecting Personal Data

Your personal data is collected electronically through automated methods when you use the contact form on our website.

2. The Purpose and Legal Basis for Processing Personal Data

Your Personal Data is processed by the Company based on your explicit consent for the purposes below, or in other cases legally permitted under the KVKK;

Personal Data Processed	Processing Purposes	Legal Basis
Name-Surname, Phone Number, E-Mail address, Your Comment/Question/Message	To establish communication regarding the subject for which customers request a response. To manage customer relations and satisfaction processes. To establish communication to answer the customer's requests/inquiries.	KVKK Art. 5/2-d) Data made public by the data subject themself, KVKK Art. 5/2-f) Processing is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

3. To Whom and for What Purpose Personal Data May Be Transferred

Our Company may transfer your data, within the purposes stated in this Information Notice, to other third parties where transfer is necessary in legally permitted situations, as well as to domestic institutions and organizations authorized to request this data.

4. Rights of the Data Subject under Article 11 of the KVKK

As a data subject, you may at any time request your rights specified under Article 11 of the KVKK from Tema İş Makinaları Servis Ltd. Şti., which is the data controller.

The rights you have in this context are as follows:

To learn whether your personal data is being processed,
To request information if your personal data has been processed,
To learn the purpose of the processing of personal data and whether they are used in accordance with their purpose,
To know the third parties to whom personal data is transferred at home or abroad,
To request the correction of personal data if it is incomplete or incorrectly processed, and to request that the transaction made in this context be notified to the third parties to whom the personal data has been transferred,
To request the deletion, destruction, or anonymization of Personal Data within 30 (thirty) days and to request that the transaction made in this context be notified to the third parties to whom the personal data has been transferred, in case the reasons requiring its processing cease to exist, even though it has been processed in accordance with the KVKK and other relevant law provisions,
To object to the emergence of a result against the person themself by analyzing the processed data exclusively through automated systems,
To demand the compensation of the damage in case of loss due to the unlawful processing of personal data.

You can always submit your requests regarding your rights in writing, in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, or by using a registered electronic mail (KEP) address, secure electronic signature, mobile signature, or the e-mail address you have previously notified to us and is registered in our system, to the addresses we have specified in the identity of the Data Controller. If you wish, you can submit your application to our company using the methods in the "Data Subject Application Form" available on the company's website at https://temaservis.com. Your request will be concluded free of charge as soon as possible and within thirty days at the latest, depending on its nature.